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Nov. Luncheon – Building an Excellent Team Culture (UPDATED)

November 17, 2015 @ 11:30 am - 1:00 pm

What does high turnover, high stress, internal social cliques, infighting, lack of trust, dishonesty, and poor customer focus all have in common? These are all some of the symptoms of a broken team culture. Furthermore, it is important to know that our Organizational Culture always leads to our customer focus. Although, our project teams are connected to both the organization’s culture and customer focus, as project managers we can help to create an excellent team culture. Now, the bigger question is this, “How can we build an excellent team culture that supports our desired Customer Focus?” How can we build a team culture that will serve our clients and customers well and make us more effective? This is what we will talk about during our next PMI luncheon in October.

During our conversation with Craig A. Stevens, President of Westbrook Stevens, we will brainstorm on how we might start building that excellent Team Culture. Together we will talk about the “Seven Attributes of Excellent Management” and discover some simple steps we can take to start creating and then sustaining an excellent team culture that leads to better results and a happier project.


Craig A. Stevens PMP, LSS-MBB, S(PO/M/D/F)C, SCT – is a Management and Industrial/Systems Engineering Consultant with over 30 years of experience. He is the president of Westbrook Stevens, LLC; an Author; a Visual Artist; and was the Manager for the Process Improvement Program for HCA Physician Services, where he developed the Process Improvement/Lean Six Sigma program for about 800 practices. As a consultant, he supported over 100 organizations in 25 states including (US DOD, US DOE, NASA, Lockheed Martin, Westinghouse, DuPont, etc.). For more detailed information related to Craig go to


  • Event Fees: Early Registration Members: $20
  • Early Registration Non-members: $25
  • Walk-in Registration at the door: $30 (space not guaranteed for walk-ins)
  • Registration Closes : Sunday, Nov 15, 2015 at Midnight
  • Cancellation Policy : Requests must be sent via email to anytime before registration closes.

PDUs: 1.5

Location: Embassy Suites of Cool Springs @ 820 Crescent Centre Dr, Franklin, TN 37067


Tuesday, Nov 17, 2015

Registration 11:30 A.M. – 11:50 A.M.
Program 11:50 A.M. – 1:00 P.M.

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November 17, 2015
11:30 am - 1:00 pm
Event Category:


James Mitchell


Embassy Suites of Cool Springs
820 Crescent Centre Dr
Franklin, TN 37067 United States
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