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PMI Nashville IT/BI Communities of Practice (CoP) Meeting: How to Speak the Same Language: Improving the Conversation between Technical and Non-Technical Groups

February 24, 2015 @ 5:30 pm - 7:00 pm


In these changing times, business has developed an ever-increasing reliance on technology. This means that the interaction and collaboration between technical and non-technical groups is crucial to successful business execution. However, research and experience have shown that many times these groups feel like they are speaking a different language to each other. This at a minimum reduces effectiveness and often creates a rift that hampers execution. This talk applies lessons from behavioral science and communication studies to delve deeper into the underlying causes for this rift, and to explore strategies for improving the conversation to achieve a better outcome.

This will be an interactive presentation that discusses the following:
· The three types of conversation that occur every day between groups
· The underlying causes of rifts and ineffective interactions between groups
· Strategies to address the underlying causes and improve the inter-group conversation

Presenter: Mark Kenny Mark is the founder and president of Hippo Solutions, an organizational consulting and training company. Hippo uses professional actors to create experiential learning sessions to address the “under the surface” issues that are impacting strategy execution. Mark is an innovative speaker, trainer, and consultant.

He has worked for over 20 years in technology working with clients in healthcare, technology, government, manufacturing, publishing, and education. These experiences gave him the opportunity to work with technical and non-technical groups and gain a perspective on what is working and what is not. Out of that experience, he started Hippo Solutions to help leaders go deeper into what is really holding back their organizations.

Mark is an avid basketball player, an aviation “geek” who earned his pilot’s license, and he enjoys his team at home with his wife and four children.

PDUs: 1

Registration/Networking: 5:30 – 6:00pm

Program: 6:00pm – 7:00pm

**Note** Parking is free on the street in front of the building or in the garages located on the campus.


Belmont University
1900 Belmont Blvd.
Inman Health Sciences Building, Room 111
Nashville, Tennessee 37212
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February 24, 2015
5:30 pm - 7:00 pm


Belmont University
1900 Belmont Blvd, Inman Health Sciences Building, Room 111
Nashville, TN 37212 United States
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