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PMI Nashville May 2020 webinar – Listen to your Customers if you want your Project to Succeed – Introducing Voice of Customer Methods & How to Apply in Projects

May 19, 2020 @ 12:00 pm - 1:00 pm

About Event:

  • Regardless of what type of projects you do, your project should have its targeted customers. It’s critical that your project target right customers and deliver right solutions that will create enough value so external customers will buy or internal customers will appreciate and use.
  • In this event, we will discuss different Voice of Customer methods which could help you ensure that you are doing right projects to deliver right solutions for customers and business results for your company.

About Presenter:

David Tsai has 22 years of project management experiences, as a PM, PMO and PM expert, in the area of new product development in Schneider Electric. As a PM, David had managed 14 projects and launched all those new products in many countries. David then became a PMO leading a portfolio and a group of PM’s. As a PMO, David implemented project execution best practices including portfolio management, critical chain approach to enhance project & portfolio performances with great results. David currently holds the position of PM expert role in Schneider Electric with the mission of improving project performance (ROI) and PM competencies.

PDU(s): 1.0 (Category: Strategic)


  • Event Date: Tuesday, May 19, 2020
  • Program: 12:00 pm – 1:00 pm Central

Registrants will receive the link

Event Fees:

Regular Registration Members: $5
Regular Registration Non-members: $10

Note: Members of other PMI Chapters, please include your PMI number so you can get the member rate.

Registration Close Time: One day before event

Cancellation Policy: Cancellation requests must be sent via email to by the Sunday before event at 11:59pm



May 19, 2020
12:00 pm - 1:00 pm
Event Categories:


David Benneyworth

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