Implementation Specialist/Project Manager – Five Iron, LLC

Job Summary
The Implementation Specialist/Project Manager will be facilitating onboarding of new clients and managing implementation projects. The Implementation Specialist will be managing multiple implementations and projects at once focused primarily in information security. While a technology or information security background is not required, a base level understanding of information technology or previous technology implementations is preferred.

The candidate must demonstrate a strong commitment to stakeholder relationships by proactively communicating and taking ownership of risks/issues and facilitating effective outcomes in a timely manner.

Infrequent/occasional travel may be required.

Duties (including but not limited to)
Organize project activities into manageable work efforts for team members and determine an effective approach to completing the work, as outlined in the project plan
Author/facilitate project management documents such as project charters/scope statements, project plans, and present project updates to business owners and clients
Manage and communicate a clear project scope and motivate team members
Manage client and team member relationships to accomplish project activities
Proactively identify and manage risks and issues
Monitor and report on project activities and report on status within published timeline
Coach team members to clarify task assignments, milestones, and deliverables
Prepare and/or ensure high quality, professional deliverables as required by each project plan
Communication – communicates clearly, proactively, and concisely with all key stakeholders and customers
Microsoft Office applications (including Microsoft Excel, Word, Access, Outlook and PowerPoint)
Online collaboration tools, such as WebEx, messaging clients, and conference calling tools
Knowledge of Project Management tools like Microsoft Project and Todoist
Customer Orientation – creates customer-focused practices and relationships, building trust and respect by identifying customer service issues and exceeding expectations; seeks to understand customer and assure customer satisfaction

Work Location
Franklin, TN (Cool Springs area)

Full-time (generally M-F 8-5)

Bachelor’s degree preferred but not required
PMP or other project management certifications preferred but not required
3+ years project management experience – preferably in technology focused implementations
Previous experience in the financial services industry a plus



  • Jobs sumary
  • Location: Franklin, TN, United States
  • Career Level: Mid Career (2+ years of experience)
  • Education: Bachelor's Degree
  • Job type: Full Time
  • Positions: 1