Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Assists in the coordination of new and existing Housing Choice Voucher (HCV), Family Self-Sufficiency (FSS), and Mainstream program initiatives; provides technical support to division leadership, as well as assisting in implementation of the systems related to Rental Assistance (RA) programs and statistical data; assists with landlord cultivation and outreach.


  • Leads and/or assists with projects as assigned by members of division leadership; ensures assigned projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Provides feedback on project risks and issues and provides solutions where applicable.
  • Coordinates the documentation, testing, and implementation of RA operational processes and procedures as it pertains to new and/or special projects within the RA Division.
  • Conducts research on program business requirements, constructing workflow charts and process flow diagrams; does follow up work at Director’s or Assistant Director’s discretion with office managers and staff to ensure compatibility with program needs.
  • Conducts research on rental housing programs’ policies; collaborates with THDA staff.
  • Coordinates and collaborates with Information Technology to assist the Director and Assistant Director in the development and modification of data reports.
  • Works with internal and industry partners to assist the Director and Assistant Director with the development and monitoring of comprehensive marketing and outreach plans to promote landlord participation in RA programs, as well as other department initiatives that support THDA’s strategic plan; assists with landlord cultivation and outreach.
  • Organizes, attends, and participates in meetings; documents and follows up on important actions and decisions from meetings.

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:

  • High school diploma or GED; relevant post high school certification preferred.
  • At least one year of experience in federal, state, or local housing programs, property management, or other related field.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:
Knowledge of Department of Housing and Urban Development (HUD) Rental Assistance programs.

  • Ability to think creatively and work independently.
  • Superior communication skills, both written and verbal, to effectively address all levels within the organization
  • Ability to build and maintain positive relationships with internal and external constituents.
  • Maintains credibility through sincerity, honesty, and discretion.
  • Strong organizational skills.
  • Prioritizes and plans work activities effectively; uses time efficiently.
  • Consistently meets deadlines.
  • Documents regularly, thoroughly, accurately, and completely.
  • Ability to manage complex projects while working under pressure to meet deadlines.
  • Detail oriented, logical, and methodical approach to problem solving.
  • Excellent problem solving, analytical skills, and decision-making skills.
  • Strong interpersonal skills.
  • Ability to analyze processes and make recommendations.
  • Advanced skills in Microsoft Excel, Word, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.

  • Current, valid driver’s license from domicile state and the ability to drive.
  • Occasional in-state and out-of-state travel, including overnight travel.
  • While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
  • The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following
minimum driver qualifications:

  • A valid driver’s license
  • For the past five years, the candidate’s driving record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations

BENEFITS: THDA offers an excellent benefits package: medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year. We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and

Division: Section 8 Rental Assistance
Reports to: Assistant Director of Section 8 Rental Assistance
Location: Nashville, TN
Full-time/Part-time: Full-time
Salary Grade: 32
Monthly Salary Range Minimum: $3,710
FLSA Classification: Non-Exempt (01)

Please contact Coresa Ramey at on any questions you have on this job posting.


  • Jobs summary
  • Location: Nashville, TN, United States
  • Career Level: Entry Level (Less than 2 years of Experience)
  • Education: Diploma, High School
  • Job type: Full Time
  • Positions: 1